It has become a necessity these days to have a water filter or purification system at every home. This is the result of the increasing awareness regarding waterborne diseases and the constant degradation of drinking water quality. Once you have purchased a water purifier, getting it regularly serviced is also equally important, failing which the purpose of having a purifier is likely to get compromised.
However, while choosing a water purifier service, you need to take several factors into consideration. In the process, you are likely to make some common mistakes. Since the matter is of your health, you cannot afford to make such mistakes.
Aspect that needs to be taken into account when buying a water purifier is after sales service. For optimal functioning, the machine needs to be adequately maintained and serviced from time to time. Consider a trusted brand that offers excellent customer care and after-sales support. Read reviews and check the ratings of water purifier service. This will give you a pretty good idea of the quality, features, and performance of the product. Also, skim through customer’s feedback. Their critical reactions can guide you in making an informed buying decision.
Here’s a list of the common mistakes committed while choosing water purifier service:
Forgetting to Check Warranty
If you have purchased water purifierjust a few months ago, its service is likely to be covered under warranty. Before looking for other water purifier service providers, check whether your purifier is still under warranty. If yes, you don’t have to look for a service provider. You can contact the manufacturer’s customer support team to fix a service appointment. If you are satisfied with their service, you can continue with their services even after the warranty period gets over.
Not Checking the Technician’s Qualifications and Experience
The qualification and experience of the technician servicing your water purifiers are very important considerations. Don’t ignore these aspects. Besides being qualified to handle water purifier servicing, the technician should have experience in precisely diagnosing any possible issues and fixing it.
Not Enquiring about AMCs
Annual Maintenance Contracts (AMCs) are the ideal way to keep your purifiers in their best condition. Almost all water purifier brands offer AMC plans to their customers. In the process of comparing different service providers, don’t fail to check on AMC deals. With an AMC, you can benefit from discounts on repairs and emergency repair services without overtime charges. Since your purifier would get serviced on time, you can be assured of safe drinking water at all times.
Not Checking Service Charges
Not all water purifier service providers charge the same. Instead of regretting later for paying exorbitant service charges or any other unexpected surprises, it’s better to check the service charges beforehand and then shortlist a service provider taking these charges also into consideration. Also, check what these service charges cover – is the charge inclusive of taxes or exclusive?If any spare parts need to be replaced, what are the extra charges? Would there be labour charges for replacing the spare parts? Find out answers to any such query you might have in mind.
Now that you know the common pitfalls to avoid before choosing water purifier service, make sure you don’t commit these. Finding the right service provider can help in keeping your purifier up and running at all times. Furthermore, with the right servicing being done, you can have the peace of mind that you and your family members have access to 100% pure and safe drinking water.