Last Updated on September 11, 2021 by azamnie
Table of Contents
Seek feedback from the staff for
Just as the needs of your organization keep changing, the intranet software solutions should be able to work in alignment with your business dynamic. Many companies make a huge mistake of not evaluating their intranet’s performance over time. You don’t have to ignore your intranet’s performance because it is crucial to know if it is working well according to your organization’s needs or not.
Reviewing your intranet will help you ensure that things are going well in your organization. In case things are not going well, you may need to upgrade your intranet or make necessary changes to ensure that it helps you meet your company’s goals.
Here, we will tell you how you can evaluate the performance of your intranet. So, keep reading and know everything.
Seek feedback from the staff for Performance
The right starting point to evaluate your intranet’s performance is by asking the members about their feedback. Since they use the intranet every day, they will provide you with a pool of knowledge about how the intranet is working. So, ask your staff members to provide you with honest feedback.
Well, relying on the survey alone is not a good idea. So, come up with a few creative ways to ask them if they are satisfied with the intranet.
Take an audit for Performance Evaluation
Now that you have received feedback from your staff members, the next step is to conduct a detailed analysis. When you consider both staff feedback and audit, you will be able to come up with a clear picture of your intranet’s performance.
You can conduct focus groups with particular people in your office to better understand how well the intranet performs. You may then use the acquired data to work on the processes that can be improved.
Review the usage statistics for Performance review
Consider checking the usage statistics of your company’s intranet. It will help you understand how well your staff is using the intranet. For example, in case the statistics show that only 45% of the staff members are using the intranet, then you know that you have to address the issue. So, we suggest you keep an eye on the statistics to know who all are using the intranet.
To ensure that your intranet is working well, you need to update the relevant content regularly. It might be frustrating for anyone who tries to look for specific information but does not find the same updated in a long time. So, conduct a content audit and make sure that the volume and quality of the contents available on your intranet are updated and relevant. Different teams and people might be responsible for updating content and making sure that the content works well for all. So, ask them to stay a step ahead to ensure content quality and consistency.
Draw a plan
When you are done with gathering all the data and information, start drawing a plan. The collected data might suggest that only a few changes are required to let your intranet work at an optimum level. After drawing the plan, communicate the same with your staff and seek their help wherever possible.
Wrapping it up
The best company intranet software will always work towards making things easier for your organization. To ensure that the intranet is working in your company’s best interest, you need to do an evaluation check every year. An evaluation check will help you understand what processes can be improved and in which field the intranet is doing good.
Now that you know the tips to evaluate your intranet, we hope you will never miss out on checking the performance of your intranet.