November discounts like Black Friday, Cyber Monday, and other New Year’s Eve promos are an opportunity to make big purchases. During this period people are actively buying household appliances, gadgets, and other devices, as well as Christmas and New Year gifts for their friends. However, you should be vigilant. During Black Friday last year, the average price decline was only 3.4%.
The shopping frenzy can lead to: firstly, we will not compare prices in other stores and will significantly overpay, and secondly, we will reach for goods that we cannot afford or even do not need. There is a great risk of making rash financial decisions, the disappointment from which we will feel months later. This is especially dangerous in the current climate of ever-rising prices for essentials and utility bills.
The 5 most important shopping rules for Black Friday and Cyber Monday:
• Consider carefully what equipment or clothing you really need before making a purchase;
• Compare prices for these goods in several places;
• Make sure you really can afford it;
• Don’t spend more than your household budget allows;
• Remember that virtual money is easier and faster to spend, which can lead to budget overload.
Features of buying in stores on Black Friday
You can request a repair, replacement, or price reduction. The entrepreneur must consider such a complaint within 14 days – if he does not meet the deadline, it is considered that he acknowledged it. If the defect is significant, you can even withdraw from the contract. To file a complaint, it is best to have proof of purchase.
Is it possible to return a product that I didn’t like?
The possibility of a return depends on the law and the goodwill of the seller, and it is he who determines the conditions. You should ask about this before buying.
What to do if the price at the checkout is higher than on the sign or label?
You have the right to buy goods at a better price for you.
Features of shopping in online stores on Cyber Monday
Do I need to check the parcel with the courier?
If you see that the packaging is damaged, open it in the presence of the courier and, if necessary, draw up a report. If you do not want or cannot check the package in the presence of the courier, take a photo and record a video while opening it.
The product was damaged in transit, who is responsible for this?
If the seller chose the courier, the online store is responsible.
When should I receive the purchased item?
Valid for 30 days from date of order valid for most countries. If it is larger and the seller has not warned you. Remember, you can withdraw from the contract. With such an intense load on suppliers that occurs after Cyber Monday, it is worth considering the possibility of a delay due to the need to process a much larger number of orders at a time and the increased load on carriers.
Can I return a discounted item?
The consumer has 14 days to do so, but the product must not show signs of use. There are exceptions to this rule, such as custom-made items (personal engraved jewelry), underwear, printed CDs or games.
What is the safest payment method?
Paying with a credit card is the safest way to pay when buying in another country. In a situation where the seller fails to fulfill its obligations (for example, does not deliver the goods within 30 days), you can contact the bank to initiate a chargeback procedure. In your country, if the seller is unfamiliar to you, it is better to use cash on delivery.
In trading, the slogan “Black Friday” announces the start of the hottest period for trading, associated with the trading “fever” leading up to Christmas. We can say that pre-Christmas shopping is driven not only by Christmas itself but also by Black Friday. From a marketing point of view, in most cases, black friday marketing covers the classic measures associated with sales promotion (most often short-term actions aimed at stimulating consumers). Retail chains are now increasingly linking Black Friday with Cyber Monday, which implies equally attractive deals on the Monday after Black Friday but is linked to online shopping. Be vigilant because during this period scammers are most active. Buy only from trusted sellers and remember your rights.
Enjoy the shopping!
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