Last Updated on August 31, 2021 by husnain
The world is rapidly moving to mobile devices from desktops and laptops. The usage has skyrocketed since the year 2017, and mobile devices account for more than half of today’s global web traffic.
If these stats are to be believed, a massive transformation can be seen in the way people interact. Today’s mobile-savvy customers want the information to be available in real-time; they expect instant access to business communication right from anywhere. In short, they expect a mobile-first experience.
That’s why it becomes imperative that the Real Estate CRM must be able to integrate seamlessly with the latest mobile devices. Having mobile integration will not only allow the realtors to contact their customers where and when they want, but they can track and manage every lead to the full potential.
Using a CRM for handling and tracking customer activities is a boon for business; integration of mobile CRM features makes it even more proficient.
Sell.Do is a CRM platform designed exclusively keeping in mind the ever-growing needs of the Real Estate industry. Let’s have a look at some of the inevitable features of mobile CRM and how it benefits industry experts.
Table of Contents
Work from anywhere, anytime
Combining the robust software with mobile capabilities gives it a whole new functionality. Mobile integration makes a CRM more powerful and instant as the customer’s queries are routed directly to the subject matter expert or the support agent.
Sales teams can close their sales leads right from anywhere, regardless of their location. Not only the realtors can work from anywhere with a mobile app, but they can also handle sales management tasks and other business processes on the go.
Offline access to business data
Don’t let the internet connection interruptions ruin your workflow. Sell.Do offline access feature allows the sales agents, management executives, and support teams to work effectively to keep the sales cycle going even when there’s no internet.
With a set of productivity tools, the agents can create, edit, manage, or collaborate on the customer relationship processes that matter to the business. The agents can manage their account activities and allow data to sync online once the internet connectivity resumes.
Omnichannel communication for better reach
An omnichannel Real Estate CRM platform like Sell.Do follows proven methodologies, appropriate processes, and state-of-the-art technologies for managing business interactions and customer experiences homogeneously across various channels.
The management teams can read data silos generated through all the channels to understand customer preferences. Realtors can then improvise their services for better customer engagement and improved conversions.
Stay informed with push notifications.
No one wants to miss out on any important information, particularly when it’s related to the sales lead. Sell.Do enables Real Estate agents and management teams to get real-time updates through push notifications and stay updated 24X7.
The mobile CRM software helps to keep the sales team informed with sales schedules and follow-ups. Alerts and reminders are indeed powerful ways to inform stakeholders about any important meetings and Sell.Do enables you to do that.
Android & iOS compatible
Having some exceptional CRM mobile app features is only worth integrating if the app is meant to work on different operating systems. Sell.Do is compatible to run over Android and iOS devices, as it is designed considering both the audiences.
Android & iOS are the most utilized OS platforms of today’s era, so the application allows users to explore it on their respective devices for continuous delivery. Different versions of the app are available on PlayStore & AppStore for real estate reps.
Communication Management & Tracking
Sell.Do Real Estate CRM software allows the realtors to remain in touch with the new customers as well as the existing clients. It allows for easy communication management with in-built messaging and emailing features.
Cloud telephony, smart call-routing, instant click-to-call allows the reps to connect with the customers for prompt replies. This way, the real estate support staff can reduce its query response rate and improve customer loyalty to a greater extent.
Why Mobile CRM Integration is the Next Big Thing?
Keeping your data and business-critical information stuck to the office or one particular location doesn’t make sense. To meet the shifting business culture in today’s digital landscape, realtors need to reach their customers where they are.
Mobile CRM software makes Sell.Do one of the most competitive customer relationship management platforms designed for the real estate industry. Real Estate is a dynamic industry and hence one needs to be proactive to stay on top of the competition. With more and more customers turning to mobile devices, it’s not just important (but mandatory) for realtors to leverage an intelligent mobile solution. A mobile CRM allows the agents, reps, and other staff to keep data at the palm of their hands so that they can connect, communicate, and collaborate with customers or colleagues as and when required.