• Skip to main content
  • Skip to primary sidebar
  • My URL PRO Home Page
  • Home Improvement
  • Business
    • Finance
    • Real Estate
  • Technology
    • Digital Marketing
    • Automobile
  • Travel
  • Lifestyle
    • Health
    • Fashion
    • Food
    • Pets
  • More
    • World
    • Daily Bites
    • Sports
    • Entertainment
    • Education
    • Gaming
  • About
    • Contact Us

My URL Pro

Its All about Official News

Home » Business » 6 of the Best Scalable Chat APIs For Your Business
6 of the Best Scalable Chat APIs For Your Business

6 of the Best Scalable Chat APIs For Your Business

August 20, 2021 By raihan Leave a Comment

Table of Contents

  • Did you know that 75% of people prefer live chat over any other channel of communication?
  • Best Scalable Chat API 
    • 1. Applozic
    • 2. PubNub 
      • Features include:
    • 3.  SendBird
      • Other important features include:
    • 4. CometChat
      • Notable features include:
    • 5. Apphitect
      • Important features include:
    • 6. MirrorFly
  • Parting Words

Did you know that 75% of people prefer live chat over any other channel of communication?

In-app chat boxes provide such ease of communication that customers don’t have to think twice before reaching out to your business when they are bothered by queries. This can do wonders for your conversion rates, as active communication can quell their doubts and motivate them to go through with the purchase.  

Thanks to its wide-ranging benefits, you’ll see that most websites use this technology on their websites or application. The best and easiest way to do this is to get hold of a scalable chat API that you can embed into your website and customize to your taste. 

In this article, we’ll look at the industry’s top chat APIs you should definitely know about.

Best Scalable Chat API 

1. Applozic

Applozic is a reliable chat API provider that delivers customizable in-app and webchat SDKs and UI Kits. It offers all basic messaging, monitoring, and analytics features, along with special ones like:

  • International language recognition
  • Custom AI chatbots
  • Offline messaging
  • Cloud storage
  • Location sharing
  • Message broadcasting

With a fully secure messaging solution, easy-to-grasp documentation, and dependable customer support, Applozic is an emerging platform in the chat API market that looks quite promising. 

Its starter plan costs $249 and doesn’t cut down on any basic functionalities you’ll need to build a wholesome chat infrastructure. 

2. PubNub 

Dedicated to providing real-time communication infrastructure, PubNub is a popular in-app chat provider with a range of innovative features and excellent customer support. Its well-built chat APIs and UI Kits provide a plug-and-play experience, all you have to do is embed, and you’re ready to go. 

Features include:

  • Push notifications
  • Presence detection 
  • Group and private chat
  • Multi-channel (audio, video, text)
  • Incorporate third-party data
  • Highly scalable as there are no concurrency limits
  • Readymade UI/UX components

Their starter plan is for $49, which will suit you best if you’re just launching an app or have a small-scale one. 

3.  SendBird

Taking a developer-first approach, SendBird has seen massive growth in its popularity since its inception in 2013. It offers properly documented chat SDKs and UIKits with a range of advanced features like offline messages, mute user options in the channel, user mentions, etc. 

Other important features include:

  • All messaging essentials 
  • Auto media thumbnail generation
  • Profanity and domain filter
  • User-to-user blocking
  • Post-event webhooks (integrate with third-party applications like your CRM)
  • Advanced analytics with data export 

4. CometChat

Another top web chat SDK provider, CometChat offers a highly scalable and flexible chat API that can serve a variety of use cases like eCommerce marketplace, social community, edu-tech, dating apps, etc. It has both pre-built chat plugins that require zero development and cross-platform APIs and SDKs for medium to large-scale apps. 

Notable features include:

  • Autoscaling features
  • End-to-end encryption
  • Webhooks
  • Rich media attachments
  • Custom messages
  • Read and typing indicators

It contains four pricing models, and the basic one will cost you $149.

5. Apphitect

Apphitect is an award-winning messaging solution that offers enterprise communication, personal chat, social chat, and in-app messaging. It is built on a strong technical foundation, with a framework consisting of technologies like Apache Cassandra, Amazon S3 bucket, ejabberd, etc. 

Important features include:

  • Multimedia sharing
  • Geolocation tracking
  • Screen sharing
  • Presence indication
  • Personalized profiles
  • Social integrations
  • Unlimited storage
  • Multilingual translator

There is no pricing mentioned on the website, so you’ll have to contact their sales team to get a quote.   

6. MirrorFly

With a fully customizable API and a scalable structure, MirrorFly makes for a one-stop chat solution. Along with real-time chat, video, and audio calling, it offers screen sharing, live broadcasting, and call recording. It has an array of impressive features in its toolbox, including:

  • 3 tier security compliance 
  • Centralized Administration
  • Source code access
  • End-to-end encryption, 256 bit SSL, AES
  • Real-time language translation
  • Digital whiteboards
  • Message scheduling

Though there is nothing mentioned about MirrorFly’s pricing, a lot of users have said that it is generally higher than other chat providers, owing to its distinct feature profile.

Parting Words

All platforms mentioned above are neck-to-neck in terms of the services they offer. Due to the tough competition, it might be hard for you to decide which solution you should choose. 

Read: Have you to make new friends or discover a long lost friend

It’s always advisable to prioritize your needs and go for the platform which fits your requirements the best. 

Filed Under: Business

About raihan

Reader Interactions

Leave a Reply Cancel reply

You must be logged in to post a comment.

Primary Sidebar

Recent Posts

  • Lithium Battery Technology- A Guide
  • Why Bulk SMS Marketing will Never be Out of Trend
  • Best tips to make the best film video:

Copyright © 2022 All Rights Reserved By My URL Pro. White Label Credit Card

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
Go to mobile version