Last Updated on October 27, 2023 by Umer Malik
Windows Defender is the built-in antivirus tool that Windows 10 ships with and acts as the first line of defense against malware.
Like all Windows software components, the defender may occasionally encounter an error message. This error is just one of many that we have addressed in our dedicated troubleshooting center. Windows Defender problems, please bookmark them as they may appear again soon.
For more uncomplicated written fixing instructions, visit our fixing page.
Before the upgrade, most Windows users were ignorant of a built-in security solution. Third-party solutions were benchmark software to protect us from annoying malware.
However, with Windows, Microsoft 10 offers Windows Defender enhancements as a viable alternative for users worldwide. Although Defender provides strong protection with frequent security updates, there are some issues. Some users reported the error code when trying to do a custom scan. The defender also appears to crash before an offline scan completes. We analyzed it and solved this problem with some possible solutions.
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How do you fix Windows Defender error 0x80070015?
According to Windows users, Defender error 0x80070015 can sometimes appear on your system. When we talk about this error, here are some similar problems that users have reported:
Windows 10 installation error 0x80070015
This problem sometimes occurs when you try to install a new version of Windows 10)
A third-party antivirus program can cause this problem. Make sure to disable it.
Sometimes Error 0x80070015 message can interfere with Windows Update.
If so, be sure to restart Windows. Update the components and see if this is helpful.
0x80070015 Windows Store
Sometimes this error can also have an impact on Windows Save.
1 Install the latest updates
Open this Settings app.
Press Windows Key + I.
When the Settings app opens, go to Update & Security SectionWindows 10 installation error code 0x80070015
Click on Check for updates Right button.Windows update error 0x80070015
After downloading the updates, simply restart your PC to install them. After updating your system, the problem should be completely resolved.
According to Windows users, Defender error 0x80070015 usually occurs because your system is out of date. An outdated system can have specific bugs and glitches.
For the most part, Windows 10 installs missing updates automatically, but sometimes you can miss an update or two.
2. Remove all third-party software
Windows Defender doesn’t work well with third-party antivirus tools, and when you get Windows Defender error 0x80070015, the cause may be your antivirus software.
If you use a tool other than Windows Defender, it is recommended that you disable or uninstall it.
After that, the problem should be fully resolved. If you’re not satisfied, Windows Defender can switch to other antivirus software at any time.
3. Disable the drives that are not present in the custom scan
There is a specific bug with the custom scan. If you choose an empty drive or USB storage, Defender crashes. So you want to ignore or disable these drives. After that, the custom scan should run smoothly.
4. Restart Windows Update Services
- Press Windows Key + X. to open the Win + X menu.
- Select Command Prompt (administrator) or PowerShell (administrator) from the list of results .Windows update error 0x80070015
- When opening the command prompt, run the following commands:
- net stop wuauserv
- cryptSvc network stop
- Net stop bits
- net stop msiserver
- Ren C: Windows. old distribution software distribution software
- Ren C: Windows System32 catroot2 Catroot2.old
- Net start wuauserv
- net start cryptSvc
- Net start bits
- Net start msiserver
According to users, sometimes Windows Update services can interrupt and cause your Windows system. Defender error 0x80070015 is displayed. If you experience this problem, we recommend restarting Windows Update Services.
After running these commands, the Windows Update services will be restored, and the problem should be resolved entirely.
5. Rename the CBS.Log file
Open File Explorer and navigate to Protocols C: WINDOWS CBS Directory.
Locate CBS.Log File it and rename it to something else.Windows 10 installation error 0x80070015.
According to Windows users, Defender 0x80070015 error messages can sometimes appear due to problems with the CBS.Log file. To correct this problem, find and rename the CBS.Log file. Then verify that the issue is resolved.
- Press Windows Key + R. and enter services. msc.
- Press login or click Okay .Windows 10 installation error code 0x80070015
- Find when the Windows Service Module Installer Services window opens and double-click it.Windows update error 0x80070015
- Choose Startup Type for Manual and click Apply and Okay Save Edits0x80070015 Windows Store.
- Then restart your PC.
- After restarting the PC, try renaming the CBS.Log file again. If you changed the file name, change the startup type to Windows Module Installer Service to its expected value.