The pandemic had wreaked havoc on the world and many businesses had to close their doors. While it put us to the test in many ways, it also taught us the virtue of independence and the importance of digital literacy. The crisis, on the other hand, has spurred technology adoption and solutions for digital transformation across industries.
Companies began to use disruptive technology to provide value to customers while also increasing revenue and productivity. In today’s business environment, significant changes are taking place. Technology, which is also changing how organisations work, is at the heart of these tremendous developments. Digital transformation has a lot to offer this year and in the future, with technology becoming increasingly integrated everywhere and the shifting corporate landscape.
IT’s role is more vital than ever in a world that is becoming increasingly digitally dependent. The pressure on businesses to stay competitive and develop connected experiences is increasing. What does digital transformation imply for 2021-22? Only time will tell, but here are the top 10 forecasts for digital transformation in the year 2022:
#1 Customer Data Platforms will take over
A vast volume of data in various sizes is produced in the age of digital transformation. Customers provide you with a lot of data when they engage with your organisation or purchase a product or service. This is true for both small and large companies. The only difference is how this information is applied to better understand client behaviour and preferences.
For smaller organisations with a limited marketing stack, this will not be an issue but gaining insights from this enormous pool of data can be a big problem for organisations with a range of goods, marketing methods, and customers. A consumer data platform can aid in this situation. A CDP is a centralised data store for customers.
This data (could be in the form of visual data) can be used to develop more personalised and relatable marketing efforts for your customers. CDPs may appear to be purely for the marketing department at first sight, but this is not the case. CDPs can also be used by the finance and IT departments to make swift decisions on services, goods, and other firm investments.
#2 Cybersecurity is a top priority
Businesses that are undergoing or planning to adopt digital transformation should prioritise strong cybersecurity practices. The speed with which a company’s digital transformation takes place must be compatible with its security strategies and infrastructure.
The COVID-19 scenario has emphasised the importance of strong cybersecurity practises. While there is no single solution for all security threats, striking a balance between people, processes, and technology is essential. Security teams must guarantee that the organization’s security processes keep up with the rate of digital transformation.
To put it another way, the focus should be on not only how to speed up a process but also on how to do so securely. Cybersecurity will be one of the most critical digital transformation trends to watch in the coming years.
#3 5G: The new normal
Today’s world is digital, and businesses are seeking to conduct operations from their homes and other remote locations. Last year, 5G was widely praised, and this year, the technology will acquire even more traction. 5G has the potential to reshape business models and operations by dramatically enhancing how services are delivered to end-users.
It will offer quicker speeds, lower latency, and a higher density than 4G networks. To deliver and realise the full benefits of 5G, businesses would need to invest more in network infrastructure, notably cloud services.
The adoption of 5G will improve IoT connection, user experience, digital collaboration, speed up digital transformation, and is the future of mobile app development.
#4 Automation
It is common for automation and digital transformation to coexist. Companies can accelerate the pace of digital transformation solutions within their organisations by automating more of their activities. The method is automation, but the final consequence is digital transformation.
Businesses will now place a greater emphasis on automation than ever before as a result of COVID-19. Business owners will now need to implement automation strategies to keep their firms afloat and to make business operations run more smoothly.
#5 Data Analytics
The keys to accelerating an organization’s digitization and transformation efforts will be data and analytics and this must be sorted, processed, and evaluated to unleash its full potential.
Smart data analytics can assist you in extracting relevant information from the raw data that has been processed. It promotes improved decision-making and increases the productivity of the organisation. Data transformation through mediums like data visualization increases employee engagement. Understanding and outlining your needs adequately is the most effective way to choose the appropriate data visualisation technique. Using data visualisation services can help firms in identifying new patterns and responding quickly based on what they observe.
#6 Multi-cloud architecture
The cloud has evolved from a single architecture cloud to a multi-tenant architecture cloud as a result of recent developments. A multi-cloud architecture is defined as the use of one or two private or public clouds to spread applications and workloads inside an organisation.
The COVID-19 crisis has also pushed for multi-cloud architecture adoption to alleviate business continuity risks. This is because businesses are searching for easier solutions to handle the new working model, which includes a greater emphasis on permitting remote work and ensuring security.
#7 Digital payments and contactless solutions
This year’s digital transformation themes to watch include the rise of no-touch solutions, as well as contactless dining and digital payments. Restaurants and cafes are developing contactless ways to handle customer orders as a result of COVID-19-induced social distancing norms.
This includes not only online ordering for meal delivery or takeaway, but also in-seat ordering. Customers may use QR codes to explore menus, order meals and beverages, and pay with their phones while seated.
Similarly, digital payments are a terrific method to avoid having to interact with someone at a store. People and enterprises all around the world may now participate in the digital economy, thanks to the adoption of digital payment methods. Digital payment is one of the many digital transformation efforts underway in the banking industry.
#8 AI democratization
AI can help organisations accelerate their digital transformation, making it one of the most essential digital transformation topics for the year. Simply put, democratising AI means making it available to every business and, ideally, every individual inside that organisation. This includes seeing and identifying patterns, making judgments, predicting, learning, and improving with AI-based tools.
Every organisation, from tech-savvy start-ups to major corporations will aim to incorporate AI into their systems and operations. While some organisations may have the capacity to complete this integration, others can begin their AI journey with the help of AI-as-a-service providers and AI solutions like Google, Microsoft, and AWS. In addition, the arrival of Artificial Intelligence into the technological arena has radically changed the way most firms operate, and many companies are now exploring application development services. Always keep in mind that you should select a professional mobile app development services company.
#9 Witnessing Development on the Blockchain
Last year, blockchain was thrust into the spotlight as a result of fast technological adoption. Blockchain is increasingly being used in a variety of businesses, including financial institutions, despite its association with cryptocurrencies.
The potential of blockchain is being investigated and is believed to be the focus across various industries. Blockchain will play a critical role in cybersecurity in the next years, and it will mature as more sectors use it.
#10 Everything-as-a-Service (XaaS)
As-a-Service (aaS) has already established itself as the gold standard for transforming a company into a true digital native. Everything-as-a-Service (XaaS), in which services are offered to function for practically every task, is one of the new characteristics presented in the aaS paradigm. Tools such as the Internet of Things (IoT) and Artificial Intelligence (AI) will be crucial in developing those services to keep the digital-native state.
Before you create a digital strategy for your company, keep in mind that digital transformation encompasses more than just technology. It’s not as straightforward as selecting technology and putting it to work. To develop your company’s digital strategy, you must first set precise goals and declarations.
It’s also critical to keep up with the most recent digital transformation trends; it will assist you in making informed decisions about your digital strategy. Thus, if required, choose a company offering high-end application development and maintenance services.
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