Being able to work from anywhere offers plenty of benefits for remote workers, but it also comes with the following setbacks:
Poor remote collaboration tools
The ability to communicate with their colleagues and obtain the resources they need are among the biggest concerns of remote workers. This is especially the case when they work in a different time zone from that of their colleagues. An inability to coordinate and collaborate effectively can result in significant delays.
Lack of IT support
In-house IT employees usually work in the office, so they may be unable to fully support off-site employees. For this reason, remote workers may have to troubleshoot IT problems themselves, which can be a problem for non-tech-savvy people.
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Bad internet connection
Remote workers typically work using their home internet connection, which is rarely as robust as the one available in the office. They may be held back by slow or intermittent internet, preventing them from completing their tasks on time.
How do managed IT services providers (MSPs) empower remote teams?
MSPs provide a wide variety of IT services that can help companies adapt to changing technology trends and needs. Businesses that cannot spend on in-house IT support for their remote teams can outsource their IT to MSPs, as doing so can be cheaper in the long run. What’s more, managed IT services can help companies with remote teams in the following ways:
Provide access to collaboration solutions
Remote teams need the right tools in order to collaborate efficiently. MSPs can recommend and implement collaborative solutions that are appropriate for the business’s unique needs and budget.
For one, they can get a business started on cloud services. Some businesses store their data in physical data centers, which cannot be accessed remotely. This prevents remote workers from retrieving data they need to perform their tasks. Cloud storage helps circumvent this problem by making data retrievable anywhere and anytime using any internet-connected device. The cloud can also offer the following benefits:
- Control operational costs by removing the need for multiple physical servers
- Improve data security through sophisticated cybersecurity measures
- Increase the team’s efficiency by improving workplace flexibility
MSPs can also help businesses secure top-tier communication tools. These include the likes of communication apps, VoIP phone systems, and unified communication solutions.
Offer round-the-clock tech support
With a remote team, IT support must be as flexible and readily available as possible. MSPs do their jobs remotely and are able to address common IT concerns any time of the day, even during holidays. When needed, they can also troubleshoot and address tech issues over the internet. This ensures that IT problems are resolved quickly and without causing any significant impact on the business’s operations.
Bolster network security
Remote work has opened various new cybersecurity concerns. The good news is that MSPs keep abreast of the latest cybersecurity trends so that they can protect their clients from emerging threats. They can do everything, from monitoring their client’s network to developing cybersecurity policies, to training business staff on data security best practices.
For businesses to reap the full benefits of remote work, they must address its challenges first. Find a managed IT services provider in St. Petersburg that can help you accomplish just that.
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