Do you need an Amazon appeal letter? Your livelihood is at stake, and every minute counts. So don’t hit the appeal button without getting advice from a qualified Amazon appeal suspension service to create your Amazon action plan. If you submit an ineffective or poorly crafted action plan, the situation may get worse, your complaint will end up at the bottom of the pile, and it will take even longer to resolve.
Having your Amazon account deactivated can be a horrible experience. One moment you’re in business taking orders, and the next moment your Amazon seller account is suspended without notice and you’re out of business and the balance on your seller account is frozen. If an Amazon employee feels that you have violated sales policies, your seller account will be disabled and your selling privileges may be revoked forever. To make matters worse, Amazon provides little or no information about why your account was suspended and will not discuss it with you. Contact us for free help with Amazon appeals. We win Amazon appeals for our clients. Call or chat with us today and reactivate your Amazon account!
Appeal an Amazon suspension and reactivate the Amazon seller account.
If your account has been disabled or your listings have been removed, you can request reinstatement and reactivate your Amazon seller account or listings by following the steps below. If your Amazon account has been suspended, how to reinstate it can be complicated. Creating your own Amazon plan of action (POA) can be a harrowing experience. To be successful with your action plan, you need to identify and fix the issue that led to your account being disabled. We examine your account’s items, such as seller performance, customer feedback, and performance notifications, to determine the correct causes for your suspension so that your Amazon action plan is written clearly and correctly. The Amazon appeals process can take a long time, so it’s important that your initial action plan is clear, concise, and relevant.
An Amazon suspension can be devastating to a business and the employees and families who depend on it. Amazon seller accounts are suspended every day for a variety of reasons. If Amazon has suspended your seller account, follow these steps to get it reinstated as soon as possible:
1. Don’t file an appeal right away!
Many Amazon sellers make the mistake of hitting the appeal button immediately. Others make the mistake of asking for more details. This is not the right way to get your Amazon suspended account reinstated. Asking for more details is a waste of an appeal, as any communication with Amazon after a suspension is considered an appeal. Other sellers make the mistake of responding with emotion or anger. An impulsive response to an Amazon seller suspension will not help you restore your account.
2. Investigate the reasons for the suspension.
Rightly or wrongly, Amazon has suspended your account because they believe you have violated their policies. One of the most important things you should do is investigate the reasons for the problem. Check your records, interview your employees, and check your reviews and customer feedback so that you can find out the reason why your account was deactivated. Schedule a call with an Amazon Account Health representative who may be able to give you more information about the details of your suspension.
3. Do not submit a generic action plan.
Your action plan needs to be in Amazon’s format, but Amazon’s Seller Performance team will recognize a template right away. For something as important as the well-being of your business, don’t use an Amazon complaint letter you bought from a complaint service. In your action plan, you need to identify the root cause of the problem, state the actions you are taking to resolve the issue, and put business practices in place to assure Amazon that this type of policy violation will not occur in the future. Both the remediation and the steps to prevent future policy violations must be specific to the cause of the suspension in your particular case. It is best to hire a professional who knows how to investigate your suspension and formulate it in a concise, professional manner.
4. Submit your appeal correctly.
Amazon recently changed the process for submitting appeals. Seller Performance no longer accepts appeals via email. Read the suspension notice carefully to determine how to submit your appeal. For some appeals, there is an Appeal button under the Suspension Notice in the Performance Notifications drop-down menu. Others must be submitted via the “Appeal” button in Account Management. Still others need to be submitted via the “Contact Us” feature in Seller Central and go through Amazon Seller Support.
Don’t worry about Amazon Seller Performance on your own! We are always here to support you and provide free advice. When you hire Amazon Sellers Attorney, we will guide you through every step of your complaint and help make the experience as bearable as possible. Call or chat with us today to get your account restored the right way.
Account deactivation appeal process.
- Go to Performance in Seller Central and click Account Status.
- At the top of the Account Health page, click Reactivate your account.
- Follow the instructions on the page to submit your appeal. This may include an action plan or supporting documents.
Click Submit to send your completed appeal to Amazon.
After submitting your appeal, watch your email for a decision from Amazon. If you received a response from Amazon asking for more information, click View Appeal from Account Health to submit additional documentation and information needed for your next submission. The Amazon States expects a response to your appeal within two days, but if you don’t do it right, your appeal can sit for months.